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SHIPPING POLICY
How long it will take for preparing and shipping my order?
It depends on which shipping method you choose and the country of recipient.
Triangle Shipping
Trianlge shipping is the safest way, because it can help customer to avoid the customs tax as much as possible. The whole preparation and shipping time is usually around 9-19 days. This is because we need to ship out your package to a MIDDLE country firstly from China, and then your package will be delivered to your country from that MIDDLE country.
Direct Shipping
Direct Shipping is very fast, especially for shipping to U.S, but it takes much longer time on preparation part. The disadvantage of direct shipping is that customers are likely to pay customs duties, especially for shipping to Europe country, Canada and Mexico. If customers very mind this point, please don't choose this shipping method.
Do I need to pay duty tax?
It depends on what shipping method you choose. If customer choose Triangle Shipping, customs duty rarely happens. If customer choose Direct Shipping, customs duty usually happens (Except for shipping to U.S.)
What happens If my package got seized by custom?
If the shipping company tells you they need some information about the package, please contact with us first, we will offer you the information that they need to help the package go through. However, if custom seized the package by your country, they norally want you to pay the tax. Please pay it. If the custom staff says your packeage is already destroyed, no worries, they still want to tax you. However if it really happens, we will offer you a 50% discount code and you can buy again, we will take the QC video for you again and send it via FedEx. If the custom seized the package by our side, we will refund customer all or send a new product.
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